How can we help?
Questions about a product, an order or a return: message us and a member of the team will reply, usually within 24 hours. WhatsApp is the quickest way to reach us.
The quickest way to reach us.
Best for order questions and returns.
Supplier and logistics enquiries.
Tracking details are sent by email or WhatsApp once your order ships. If you haven't received them within 5 business days of ordering, get in touch.
Send us a message
Before you ask
Answers to the questions we hear most. Still stuck? Message us.
How long does delivery take?
Orders are processed within 3–5 business days. Once shipped, delivery usually takes 1–2 weeks depending on where you are. We'll send tracking details as soon as your order is dispatched.
Standard delivery is ₦3,500 anywhere in Nigeria, and free on orders over ₦60,000.
Do you deliver across Nigeria?
Yes, to every state. If you're ordering from outside Nigeria, message us on WhatsApp first and we'll tell you what's possible.
Where are your products shipped from?
Directly from trusted suppliers and manufacturers in China, which keeps quality consistent and prices competitive.
Can I track my order?
Yes. Once your order ships, we'll send tracking details by email or WhatsApp.
What is your returns policy?
We accept returns and exchanges within 14 days of delivery. Items must be unused, in their original packaging and in their original condition.
To start a return, email globalshopperng@gmail.com or WhatsApp +234 902 220 0156. Read the full refund policy.
What if my item arrives damaged or wrong?
Contact us within 48 hours of delivery with clear photos or a short video, and we'll put it right as quickly as we can.
How can I pay?
By debit or credit card through our secure checkout, along with any other options shown at checkout.
Are your products good quality?
We choose suppliers carefully and check every product for quality, function and value before we list it.