Frequently Asked Questions

Frequently Asked Questions (FAQ)

1. How long does shipping take?

Orders are processed within 3–5 business days (handling time).

Once shipped, delivery typically takes 1–2 weeks, depending on your location.

You will receive tracking information once your order has been dispatched.

2. Do you ship nationwide?

Yes, we deliver across Nigeria and also ship to select international locations.

Shipping timelines may vary slightly depending on your region.

3. Where are your products shipped from?

Our products are sourced directly from trusted suppliers and manufacturers in China, ensuring quality and competitive pricing.

4. Can I track my order?

Yes. Once your order is shipped, you will receive tracking details via email or WhatsApp.

5. What is your return and exchange policy?

We accept returns and exchanges within 14 days (2 weeks) of delivery.

To qualify:

The item must be unused
In original packaging
In original condition

To initiate a return, contact us at:

📧 globalshopperng@gmail.com
🇨🇳 China Phone: +86 19584532846
🇳🇬 Nigeria Phone/WhatsApp: +234 9022200156

6. What if I receive a damaged or wrong item?

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos or videos. We will resolve the issue as quickly as possible.

7. What payment methods do you accept?

We accept secure online payments through our website. Payment options may include debit cards, credit cards, and other secure payment gateways available at checkout.